Client Advisor Night Shift Jobs in Lahore 2026
A new opportunity is available in Lahore for individuals who are confident communicators and enjoy interacting with international customers. HIFI NET Smc Pvt Limited is currently hiring a Client Advisor for Night Shift Jobs in Lahore 2026 to support customer communication and project coordination for its growing home renovation business. The company works closely with homeowners across North America who are planning kitchen renovations and countertop installations.
This role is designed for people who can communicate clearly, listen carefully to customer needs, and help guide clients through the early stages of their renovation planning. Instead of focusing on aggressive sales, the company emphasizes clear communication, trust, and helpful guidance. Employees in this role play an important part in helping customers understand renovation options and move forward with their projects.
About the Company
The organization behind this position is a growing North American home-renovation company focused on kitchen remodeling and countertop installation. Every day, homeowners reach out to the company to ask questions about materials, pricing, timelines, and project planning. These conversations are an important first step in helping customers turn their renovation ideas into real projects.
The Lahore office supports these customer interactions by communicating with clients, answering questions, and helping coordinate information between customers and internal project teams. Because most of the customers are based in North America, the Lahore team works night shifts that match North American time zones. This allows customers to receive support during their daytime hours.
The company aims to build long-term relationships with customers by providing helpful information, transparent communication, and professional guidance throughout the renovation planning process.
Job Overview
The position of Client Advisor Night Shift Jobs in Lahore 2026. The company is offering a competitive monthly salary ranging from Rs 60,000 to Rs 70,000. Employees working in this role will interact with customers who are interested in kitchen remodeling and countertop projects.
As a Client Advisor, you will often be the first person a customer speaks with when they reach out to the company. Because of this, communication skills and a professional attitude are very important. Your role will be to understand the customer’s needs, explain available services, and guide them toward the next step in the renovation process.
This position is ideal for individuals who enjoy talking with people, explaining ideas clearly, and helping customers make informed decisions.
Work Schedule
This job is based on a night shift schedule because the company serves customers located in North America. The shift aligns with North American Eastern Time so that clients can communicate with the Lahore team during their daytime hours.
Normally, employees work from 7:00 PM to 5:00 AM Pakistan Time. During daylight saving time, the schedule changes slightly to 6:00 PM to 4:00 AM. The job follows a six-day work schedule each week, and the total shift length is approximately ten hours per day.
Since the position involves communicating with international clients regularly, candidates should be comfortable working night shifts and maintaining consistent working hours.
Role Responsibilities
In this role, Client Advisor Night Shift Jobs in Lahore 2026, you will communicate with customers who contact the company to learn more about kitchen renovation and countertop installation services. These customers may reach out through phone calls, messages, or online inquiries. Your responsibility will be to respond to these inquiries professionally and provide helpful information about the services offered.
You will listen carefully to understand the customer’s renovation plans and explain the available materials, product options, and installation processes. By providing clear explanations, you will help customers understand what the company offers and how their renovation project could move forward.
The role also includes following up with customers who show interest in starting a project. Some customers may want additional information before requesting a quotation or scheduling a consultation. Maintaining organized records of these conversations is important so that the company can continue the conversation with each client effectively.
Another part of the job is coordinating with internal teams when necessary. For example, you may communicate with design or project teams to ensure that customers receive accurate information about materials, timelines, or project requirements.
The overall goal of the role is to help guide customers through the early stages of their renovation planning and move them toward the next step, such as requesting a quote or scheduling a consultation.
Candidate Requirements
The company values communication ability and practical thinking more than formal qualifications alone. Applicants should be comfortable speaking English clearly and confidently, especially during phone conversations with international customers.
Strong listening skills are also important because customers may describe their renovation plans in detail. Understanding their requirements allows you to provide more helpful guidance and accurate information.
Candidates should also have good judgment and problem-solving ability when responding to customer questions. Being able to communicate naturally and professionally will help build trust with clients.
Previous experience in customer service, sales, or call center environments can be helpful for this role. However, the company welcomes candidates from different professional backgrounds as long as they have strong communication skills and a willingness to learn.
Helpful Experience
Although it is not mandatory, candidates who have experience in customer communication roles may find this position easier to adapt to. Experience in BPO environments, call centers, or sales positions can be particularly useful.
Individuals who have worked in industries such as interior design, furniture, cabinetry, construction materials, or home renovation may also have an advantage because they may already understand how renovation projects work.
However, the company provides training to help employees learn about the renovation industry, the products offered, and the company’s communication approach with customers.
Salary and Benefits
The salary for this position ranges between Rs 60,000 and Rs 70,000 per month depending on experience and performance. Employees may also receive additional bonuses based on successful project conversions.
The company offers training programs to help employees learn about renovation materials, customer communication techniques, and project processes. These training opportunities can help employees build valuable professional skills.
Employees who perform well may also find opportunities for growth within the organization. As the company continues to expand its customer base, strong communicators and team members may have the chance to take on more responsibilities in the future.
Hiring Process
The hiring process for this role includes several steps designed to evaluate communication ability and professional thinking. First, selected candidates will be invited for an initial interview. This conversation helps the company understand the candidate’s background and communication style.
After the initial interview, candidates may complete a communication assessment or role-play scenario. This step allows the company to see how applicants interact with customers and explain information during a conversation.
The final stage of the process is a final interview where the company reviews the candidate’s overall suitability for the role.
How to Apply
If you enjoy communicating with people, explaining ideas clearly, and working in an international customer environment, this opportunity could be a good fit. The position allows employees to build long-term skills in communication, customer support, and sales guidance.
Interested candidates can apply for the position through the official job listing link provided below.