Job Overview
- Position: Customer Service Representative
- Company: Medatron Private Limited
- Job Type: Full Time
- Location: Johar Town, Lahore
- Salary: Rs 50,000 – Rs 70,000 per month
- Industry: Healthcare IT / Call Center
- Shift: Evening / Night (US Time)
About the Company
Medatron Private Limited is a healthcare IT company in Pakistan that provides medical billing, digital marketing, and call center services for its US-based parent company. The company focuses on delivering high-quality customer support and healthcare solutions to international clients.
Job Responsibilities
- Call customers in the United States and collect the required information.
- Explain company services and products to customers.
- Enter customer details accurately in the system portal.
- Follow up on customer cases and ensure issue resolution.
- Maintain a high level of customer satisfaction.
Job Requirements
- Minimum 1 year of call center experience preferred.
- Good communication and customer dealing skills.
- Experience in CGM campaigns is a plus, but not mandatory.
- Ability to work in a team environment.
- Strong persuasion and negotiation skills.
Job Timing
The job follows US working hours.
- Monday to Friday
- 6:00 PM – 3:00 AM
Benefits Market
- Commission structure
- Professional work environment
- Career growth opportunities
How to Apply
Interested candidates can apply online through the official job listing page.